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CASSIS OPREMA d.o.o. undertakes to provide protection of personal data of customers by collecting only the necessary, basic data on customers/users that are necessary for the fulfillment of the orders; regularly gives customers a choice about the use of their data, including the ability to decide whether or not to have their name/e-mail removed from the lists used for marketing campaigns. All user data is strictly kept and is available only to employees who need this data to do their job. All employees of CASSIS OPREMA d.o.o. and business partners are responsible for adhering to the principles of privacy. Collection and use of information CASSIS OPREMA d.o.o. values and protects your privacy. In the process of realizing the requested service and providing information and information related to your purchase or other services, we will use only the information that you voluntarily give us. We undertake not to sell, disclose or give this information to a third party in a manner not stated in this statement. Registration In order to place an order or send an inquiry on this website, the user pre-registers by filling out the registration questionnaire. During registration, the user is asked for contact information (such as name and e-mail address, residential address, telephone number). This information is used to contact the user when answering questions asked on our website, and to ensure the privacy of users when controlling the status of the reservation and the entry or change of data. The user can send an inquiry without data, and only with a correctly entered email address. Log files We use IP addresses to analyze trends, maintain websites, track user movements, and collect broader demographic data. IP addresses are not linked to any personal data that can be used to identify an individual. Availability of information The demographic data collected will be available to our media partners, professionals, and advertisers. This is not related to any personal data that can be used to identify an individual. We may partner with a third party to provide special services. Only when the user signs up for these services will the third party have access to the names or other contact information necessary to provide the said services. A third party is not allowed to use personal data except for the purpose of providing these services. Links These Internet sites contain links to other Internet sites. Please note that CASSIS OPREMA d.o.o. cannot be held responsible for respecting the privacy of the aforementioned other Internet sites. We encourage our users to read the privacy statements of any website that collects personal information. This Privacy Statement applies only to the information collected on this website. Newsletter Contact information, such as name and email address, may be requested in case the user wishes to sign up to receive the newsletter. Questionnaires Our websites periodically request information from users through questionnaires. Participation in these questionnaires (eg sweepstakes) is entirely voluntary and the user is left with the choice to provide or refuse to provide the requested information. The information requested may include contact information (such as name or home address) and demographic information (such as zip code or age). Contact information will be used to notify winners and prize winners. The results of the questionnaire will be used to monitor and improve this website and / or our services. Security This website takes all measures to protect user data. Entering confidential information through this website is protected online and offline. If our registration form requires users to provide confidential information (such as personal information), that information is encrypted and protected by a security protocol (SSL). While staying on a protected page, the padlock icon at the bottom of Internet browsers such as Internet Explorer, Mozilla Firefox, Google Chrome or other Internet browsers is locked, unlike an unlocked or open icon during normal browsing of our pages. In addition to using SSL encryption to protect user data on the Internet, we do everything in our power to protect the same data off-line. Access to all information about our users, not just the confidential information mentioned above, is limited. Only employees who need it to access a particular service have access to confidential information. For all additional questions about security on our website you can send an e-mail to: info@spar-tac.shop. Special offer You may from time to time receive information about products, services and special offers and a newsletter. Respecting the privacy of our users, we offer the possibility of rejecting this type of information. Please check
CASSIS OPREMA d.o.o. will collect personal information, sales and service information as well as customer history information when purchasing, servicing or repairing a product purchased from us, including warranty and verification requirements, and will use it to provide the services you have requested and report related issues. with your product, and the fulfillment of the contract. Providing personal data for the purpose of fulfilling the concluded contract is a contractual obligation, and if you do not provide it, it may affect the proper execution of the contract, or even disable it. Customer support and marketing – for answering inquiries and giving news and offers CASSIS OPREMA d.o.o. collects personal information and may use it to provide customer support, answers to inquiries and complaints, and to assess which news and offers you are most likely to be interested in, and to contact you about those offers in accordance with your interests. Transfer to third parties Personal data may be transferred to third parties, provided that there is a legal basis for the transfer. Your personal data may be transferred to the following entities: 1.) For the implementation of the contract for the delivery of goods, we will share the data with the distribution service providers with whom we cooperate and have concluded contracts. The distribution service provider may request the user’s personal document for inspection and/or record certain data from the document when delivering goods or services. If the user is unwilling to submit such information necessary for the delivery of the package, ie proof of the customer, the service or goods will not be able to be executed or delivered. 2.) To the service providers of authorized services when advertising the product within the warranty or at the request of the user due to malfunction or inability to use the product for any of the reasons relevant to the user. 3.) Sponsors of prize competitions in the process of handing over prizes to the user. If the user does not want CASSIS OPREMA d.o.o. shares data with sponsors for the purpose of awarding a possible prize, we advise the user not to participate in such activities both in the store and on the website of CASSIS OPREMA d.o.o. 4.) State institutions that request data for inspection due to some third processing of the same or the need to exercise the rights of CASSIS OPREMA d.o.o. due to non-compliance with the service contract. 5.) Mailchimp, a company that professionally deals with automated sending of advertising messages – newsletters. How long we keep your data: We store and process personal data only for as long as is necessary to perform a certain legitimate purpose, unless the applicable regulations provide for a longer period of storage for a particular purpose, and at least for the duration of the contract between the user and CASSIS OPREMA d.o.o. In the case of giving consent to marketing, we keep the data until the consent is revoked. In the case of rejected bids, where no consent has been given for marketing, we keep the data related to the bid for one year, and in case you ask us to delete it, it will be deleted immediately. Personal data that is no longer needed is destroyed in a secure manner. WEB SHOP: Access to the spar-tac.shop web shop is possible with or without registration. When registering a natural person on the spar-tac.shop website, we ask you for certain personal data such as name and surname, email address, residential address, telephone number, and sometimes date of birth in order to provide various benefits. During registration, the customer accesses his database on the webshop spar-tac.shop, within which he has several benefits (loyalty program and points collection, support in the form of keeping an invoice, warranty card, etc. in case the customer loses them ..) When purchasing on the spar-tac.shop website without registration, we collect the data necessary for the delivery of the purchased goods, and these data are stored for the purpose of fulfilling the contract. The user of our website can choose whether he wants to receive promotional messages or not; by clicking on the check box, regardless of whether he registered on the site or not. Providing personal information is a decision of the user who may or may not use the benefits of our company. If the user chooses not to provide the data required for a particular activity, it will not be able to be implemented. The data provided by the user during registration are stored on the webshop server, and in the business program to which the employees of that department have access, along with the codes for access to the business program. You can deactivate your registration at any time by selecting the deactivation field. In this case, the data will be stored in the webshop system as long as there is a need to perform a legitimate purpose, and at least for the duration of the contract between the user and CASSIS OPREMA d.o.o. We recommend that our users combine uppercase and lowercase letters and numbers when creating a password for a user account to make the password itself more sophisticated and harder to crack. We, as a company, hereby inform customers that credit card data as well as any data of this type are not stored or processed on our site, but on protected
Cookies can be Session cookies – they are stored on your computer and are deleted immediately after closing the browser, and allow the site to collect temporary data such as a shopping cart or product comments. Persistent cookies – remain on the computer even after closing the browser or shutting down the computer, but usually have an expiration date. spar-tac.shop uses cookies of this type to facilitate access to users, which is visible in situations where the user returns to the pages of the Links and is immediately logged in to them, which means that they store the username and password. First-party cookies that come from the website you visit can be temporary or permanent. Such cookies allow the website to store the data used when the user visits the website again. Third-party cookies are cookies that come from external services that store limited cookies to the user (these services are Facebook, Instagram, Google analytics, AdWords …) These cookies are set by the spar-tac.shop webshop and serve as an aid in interpreting user behavior and for marketing purposes. Options available to you: In the browser settings you can specify which cookies you want to accept and which to reject. The location where the settings are edited depends on the type of browser, and can be found when searching for help or help files. If you decide that you do not want to accept cookies from the spar-tac.shop website, there is a possibility that you will not be able to use certain functions on the website.
If the user does not agree with this privacy statement, we instruct the user to leave, not access and not use the spar-tac.shop page.